.scs{--scs-accent:var(--theme-primary,#4f46e5);--scs-accent-fg:#fff;--scs-bg:#f6f7fb;--scs-surface:#fff;--scs-surface-2:#f2f3f7;--scs-border:#e6e8ef;--scs-fg:#0f172a;--scs-muted:#5b6476;--scs-subtle:#8c94a5;--scs-success:#16a34a;--scs-warning:#d97706;--scs-danger:#dc2626;--scs-radius:18px;--scs-bubble-radius:18px;--scs-store-bubble:color-mix(in oklab, var(--scs-accent) 9%, var(--scs-surface));--scs-ease:cubic-bezier(.2, .8, .2, 1);color:var(--scs-fg);min-width:0;font-size:14px;line-height:1.7}:root[data-nb-ds=dark] .scs,.dark .scs{--scs-bg:#0b0d12;--scs-surface:#12151c;--scs-surface-2:#1a1e27;--scs-border:#262b36;--scs-fg:#e8ebf2;--scs-muted:#a3abbb;--scs-subtle:#7c8496}.scs *,.scs :before,.scs :after{box-sizing:border-box}.scs button,.scs input,.scs textarea,.scs select{font:inherit}.scs :focus-visible{outline:2px solid var(--scs-accent);outline-offset:2px;border-radius:8px}.scs-head{align-items:center;gap:12px;margin-bottom:14px;display:flex}.scs-head__icon{background:color-mix(in oklab, var(--scs-accent) 12%, var(--scs-surface));width:44px;height:44px;color:var(--scs-accent);border-radius:14px;flex:none;place-items:center;display:grid}.scs-head__title{margin:0;font-size:19px;font-weight:900;line-height:1.3}.scs-head__sub{color:var(--scs-muted);margin:2px 0 0;font-size:13px}.scs-btn{border:1px solid var(--scs-border);background:var(--scs-surface);min-height:44px;color:var(--scs-fg);cursor:pointer;white-space:nowrap;transition:background .15s var(--scs-ease), transform 80ms;border-radius:13px;justify-content:center;align-items:center;gap:7px;padding:0 16px;font-size:13.5px;font-weight:800;text-decoration:none;display:inline-flex}.scs-btn:active{transform:scale(.98)}.scs-btn[disabled]{opacity:.55;cursor:not-allowed}.scs-btn[data-variant=primary]{background:var(--scs-accent);border-color:var(--scs-accent);color:var(--scs-accent-fg)}.scs-btn[data-variant=ghost]{color:var(--scs-muted);background:0 0;border-color:#0000}.scs-btn[data-size=sm]{border-radius:11px;min-height:36px;padding:0 12px;font-size:12.5px}.scs-shell{grid-template-columns:minmax(280px,360px) minmax(0,1fr);align-items:start;gap:14px;display:grid}.scs-panel{background:var(--scs-surface);border:1px solid var(--scs-border);border-radius:var(--scs-radius);overflow:hidden}.scs-buckets{scrollbar-width:none;border-bottom:1px solid var(--scs-border);gap:6px;padding:10px;display:flex;overflow-x:auto}.scs-buckets::-webkit-scrollbar{display:none}.scs-bucket{border:1px solid var(--scs-border);background:var(--scs-surface);min-height:36px;color:var(--scs-muted);white-space:nowrap;cursor:pointer;border-radius:999px;align-items:center;gap:6px;padding:0 12px;font-size:12.5px;font-weight:700;display:inline-flex}.scs-bucket[aria-pressed=true]{background:var(--scs-fg);border-color:var(--scs-fg);color:var(--scs-surface)}.scs-bucket__n{opacity:.8;font-size:11px}.scs-list{display:grid}.scs-card{border:0;border-bottom:1px solid var(--scs-border);width:100%;color:inherit;text-align:start;cursor:pointer;background:0 0;gap:4px;padding:14px 16px;text-decoration:none;display:grid}.scs-card:hover{background:var(--scs-surface-2)}.scs-card[aria-current=true]{background:color-mix(in oklab, var(--scs-accent) 8%, var(--scs-surface))}.scs-card__top{align-items:center;gap:8px;display:flex}.scs-card__subject{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-weight:800;overflow:hidden}.scs-card__excerpt{color:var(--scs-muted);text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;overflow:hidden}.scs-card__meta{color:var(--scs-subtle);flex-wrap:wrap;align-items:center;gap:6px;font-size:11.5px;display:flex}.scs-unread{background:var(--scs-accent);min-width:20px;height:20px;color:var(--scs-accent-fg);border-radius:999px;place-items:center;padding:0 6px;font-size:11px;font-weight:800;display:inline-grid}.scs-status{border:1px solid var(--scs-border);height:22px;color:var(--scs-muted);background:var(--scs-surface);border-radius:999px;align-items:center;gap:4px;padding:0 9px;font-size:11.5px;font-weight:800;display:inline-flex}.scs-status[data-status=in_review]{color:var(--scs-accent);border-color:color-mix(in oklab, var(--scs-accent) 30%, var(--scs-border))}.scs-status[data-status=awaiting_you]{color:color-mix(in oklab, var(--scs-warning) 80%, var(--scs-fg));border-color:color-mix(in oklab, var(--scs-warning) 40%, var(--scs-border));background:color-mix(in oklab, var(--scs-warning) 9%, var(--scs-surface))}.scs-status[data-status=resolved]{color:color-mix(in oklab, var(--scs-success) 80%, var(--scs-fg));border-color:color-mix(in oklab, var(--scs-success) 35%, var(--scs-border))}.scs-thread{flex-direction:column;min-height:560px;max-height:calc(100dvh - 180px);display:flex}.scs-thread__head{border-bottom:1px solid var(--scs-border);align-items:center;gap:10px;padding:12px 14px;display:flex}.scs-thread__title{margin:0;font-size:15.5px;font-weight:900;line-height:1.4}.scs-thread__sub{color:var(--scs-muted);flex-wrap:wrap;align-items:center;gap:6px;font-size:12px;display:flex}.scs-messages{overscroll-behavior:contain;background:var(--scs-bg);flex-direction:column;flex:1;gap:12px;min-height:0;padding:16px 14px 20px;display:flex;overflow-y:auto}.scs-msg{gap:3px;max-width:min(560px,86%);display:grid}.scs-msg[data-side=me]{align-self:flex-start}.scs-msg[data-side=store]{align-self:flex-end}.scs-bubble{border-radius:var(--scs-bubble-radius);background:var(--scs-surface);border:1px solid var(--scs-border);white-space:pre-wrap;overflow-wrap:anywhere;padding:10px 14px;line-height:1.85}.scs-msg[data-side=me] .scs-bubble{background:var(--scs-accent);border-color:var(--scs-accent);color:var(--scs-accent-fg);border-start-start-radius:6px}.scs-msg[data-side=store] .scs-bubble{border-start-end-radius:6px}.scs-msg[data-auto=true] .scs-bubble{border-style:dashed}.scs-msg__meta{color:var(--scs-subtle);align-items:center;gap:6px;font-size:11px;display:flex}.scs-msg[data-side=me] .scs-msg__meta{justify-content:flex-start}.scs-msg[data-side=store] .scs-msg__meta{justify-content:flex-end}.scs-sys{text-align:center;max-width:92%;color:var(--scs-muted);background:var(--scs-surface);border:1px solid var(--scs-border);border-radius:999px;align-self:center;padding:6px 12px;font-size:12px}.scs-attachments{flex-wrap:wrap;gap:6px;display:flex}.scs-attachment{background:color-mix(in oklab, var(--scs-surface) 85%, transparent);border:1px solid var(--scs-border);color:var(--scs-fg);border-radius:10px;align-items:center;gap:6px;padding:4px 8px;font-size:12px;text-decoration:none;display:inline-flex}.scs-attachment img{object-fit:cover;border-radius:8px;width:72px;height:72px}.scs-composer{padding:10px 12px calc(10px + env(safe-area-inset-bottom));border-top:1px solid var(--scs-border);background:var(--scs-surface);gap:8px;display:grid;position:sticky;bottom:0}.scs-composer__row{align-items:flex-end;gap:8px;display:flex}.scs-textarea{resize:none;border:1px solid var(--scs-border);background:var(--scs-surface-2);min-height:46px;max-height:180px;color:var(--scs-fg);border-radius:16px;flex:1;padding:11px 14px;line-height:1.7}.scs-textarea:focus{border-color:var(--scs-accent);background:var(--scs-surface);outline:none}.scs-iconbtn{border-radius:15px;flex:none;width:46px;height:46px;min-height:46px;padding:0}.scs-files{flex-wrap:wrap;gap:6px;display:flex}.scs-order{border:1px solid var(--scs-border);background:var(--scs-surface);border-radius:16px;gap:8px;padding:12px 14px;display:grid}.scs-order__row{align-items:center;gap:10px;display:flex}.scs-order__items{gap:6px;display:flex}.scs-order__items img{object-fit:cover;background:var(--scs-surface-2);border-radius:10px;width:40px;height:40px}.scs-kv{grid-template-columns:auto 1fr;gap:4px 12px;margin:0;font-size:13px;display:grid}.scs-kv dt{color:var(--scs-muted)}.scs-kv dd{text-align:end;margin:0;font-weight:700}.scs-flow{gap:14px;padding:16px;display:grid}.scs-topics{grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:8px;display:grid}.scs-topic{border:1px solid var(--scs-border);background:var(--scs-surface);min-height:54px;color:var(--scs-fg);text-align:start;cursor:pointer;border-radius:15px;align-items:center;gap:10px;padding:10px 14px;font-weight:800;display:flex}.scs-topic[aria-pressed=true]{border-color:var(--scs-accent);box-shadow:0 0 0 3px color-mix(in oklab, var(--scs-accent) 18%, transparent)}.scs-topic svg{color:var(--scs-accent);flex:none}.scs-orderpick{gap:8px;display:grid}.scs-orderpick__item{border:1px solid var(--scs-border);background:var(--scs-surface);min-height:54px;color:var(--scs-fg);text-align:start;cursor:pointer;border-radius:15px;align-items:flex-start;gap:10px;padding:10px 14px;display:flex}.scs-orderpick__item:hover,.scs-orderpick__item:focus-visible{border-color:var(--scs-accent);outline:none}.scs-orderpick__item svg{color:var(--scs-accent);flex:none;margin-top:2px}.scs-orderpick__item span{gap:2px;min-width:0;display:grid}.scs-orderpick__item small{color:var(--scs-muted,inherit);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.scs-answer{border:1px solid color-mix(in oklab, var(--scs-success) 35%, var(--scs-border));background:color-mix(in oklab, var(--scs-success) 7%, var(--scs-surface));border-radius:16px;gap:8px;padding:12px 14px;display:grid}.scs-answer__title{align-items:center;gap:7px;margin:0;font-size:14px;font-weight:900;display:flex}.scs-answer__actions{flex-wrap:wrap;gap:8px;display:flex}.scs-field{gap:6px;font-size:13px;display:grid}.scs-field>span{font-weight:800}.scs-input{border:1px solid var(--scs-border);background:var(--scs-surface);min-height:46px;color:var(--scs-fg);border-radius:14px;width:100%;padding:10px 14px}textarea.scs-input{resize:vertical;min-height:130px;line-height:1.85}.scs-input:focus{border-color:var(--scs-accent);outline:none}.scs-note{color:var(--scs-muted);align-items:flex-start;gap:6px;font-size:12.5px;display:flex}.scs-empty{text-align:center;color:var(--scs-muted);place-items:center;gap:10px;padding:48px 20px;display:grid}.scs-empty__icon{background:color-mix(in oklab, var(--scs-accent) 10%, var(--scs-surface));width:56px;height:56px;color:var(--scs-accent);border-radius:18px;place-items:center;display:grid}.scs-empty strong{color:var(--scs-fg);font-size:15px}.scs-skeleton{background:linear-gradient(90deg, var(--scs-surface-2), color-mix(in oklab, var(--scs-surface-2) 40%, var(--scs-surface)), var(--scs-surface-2));background-size:200% 100%;border-radius:12px;animation:1.4s linear infinite scs-shimmer}@keyframes scs-shimmer{0%{background-position:100% 0}to{background-position:-100% 0}}.scs-rating{gap:4px;display:flex}.scs-rating button{border:1px solid var(--scs-border);background:var(--scs-surface);cursor:pointer;width:44px;height:44px;color:var(--scs-muted);border-radius:12px;font-size:15px;font-weight:900}.scs-rating button[aria-pressed=true]{background:var(--scs-accent);border-color:var(--scs-accent);color:var(--scs-accent-fg)}.scs-sheet-backdrop{z-index:70;background:#0a0c1266;position:fixed;inset:0}.scs-sheet{inset-inline:0;z-index:71;background:var(--scs-surface);max-height:80dvh;padding:8px 16px calc(16px + env(safe-area-inset-bottom));animation:scs-up .22s var(--scs-ease);border-radius:22px 22px 0 0;position:fixed;bottom:0;overflow-y:auto;box-shadow:0 -20px 60px #00000040}.scs-sheet__grip{background:var(--scs-border);border-radius:999px;width:40px;height:5px;margin:4px auto 12px}@keyframes scs-up{0%{opacity:0;transform:translateY(30%)}to{opacity:1;transform:none}}.scs-back{display:none}@media (max-width:900px){.scs-shell{grid-template-columns:minmax(0,1fr)}.scs-shell[data-pane=thread] .scs-listpane,.scs-shell[data-pane=list] .scs-threadpane{display:none}.scs-thread{border-inline:0;border-radius:0;min-height:calc(100dvh - 140px);max-height:none}.scs-messages{padding-inline:10px}.scs-msg{max-width:92%}.scs-back{display:inline-flex}.scs-order--side{display:none}}@media (prefers-reduced-motion:reduce){.scs *,.scs :before,.scs :after{transition:none!important;animation:none!important}}@media (forced-colors:active){.scs-status,.scs-bubble{border:1px solid canvastext}}.scs-spin{animation:.9s linear infinite scs-spin}@keyframes scs-spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion:reduce){.scs-spin{animation-duration:2.4s}}.scs-guest{margin-top:12px;gap:12px;max-width:30rem;margin-inline:auto;padding:16px;display:grid}.scs-guest__head{align-items:center;gap:8px;display:flex}.scs-guest__head svg{color:var(--scs-accent)}